Contact us
Contact ChronoLab
Thank you for visiting ChronoLab. Our customer support team is available to assist with questions regarding our products, orders, shipping, returns, refunds, and general store information.
For order-related inquiries, please include your order number and the email address used when placing your order whenever possible. This helps us locate your purchase and provide assistance more efficiently.
Customer Support
ChronoLab
7045 Av Fielding
Montréal, QC H4V 1P9
Canada
Website: ChronoLab.store
Email: support@ChronoLab.store
Phone: (905) 513-8200
How We Can Help
You may contact our customer support team regarding:
- Product information and general questions
- Order status and tracking
- Shipping and delivery inquiries
- Returns and refund requests
- Damaged, defective, or incorrect products
- Order changes or cancellations when available
- General website or store inquiries
Shipping & Returns
ChronoLab provides free worldwide shipping on all orders. Our estimated shipping time is 7–10 business days, excluding any applicable processing time or delays outside our reasonable control.
Eligible purchases may be returned within 30 days in accordance with our Return & Refund Policy. We provide free eligible returns and refunds during this period.
We aim to respond to customer inquiries as promptly as reasonably possible during normal business operations.