Contact information
Contact Information
ChronoLab is committed to providing accessible customer support for questions regarding products, purchases, deliveries, returns, refunds, and general store matters.
Business Information
Business Name: ChronoLab
Website: ChronoLab.store
Email: support@ChronoLab.store
Phone: (905) 513-8200
Business Address:
7045 Av Fielding
Montréal, QC H4V 1P9
Canada
Established: 2022
Customer Support
Customers may contact ChronoLab for assistance concerning:
- Product questions and information
- Existing orders
- Order tracking
- Shipping and delivery
- Returns and refunds
- Damaged or incorrect products
- Payment-related order questions
- General website inquiries
For order-specific requests, please provide your order number and the email address associated with the purchase.
This information allows our team to locate the relevant order and provide assistance more efficiently.
Returns
Customers seeking a return should contact us before sending any item.
Do not send returns directly to our listed business address unless our customer support team specifically instructs you to do so. Return destinations and procedures may vary.
Response to Inquiries
We aim to review and respond to legitimate customer inquiries as promptly as reasonably possible. Response times may vary during weekends, holidays, promotional events, and periods of unusually high demand.
Official Contact
For official customer service or store-related communications, please use: